Common Scenarios
Reference catalog of repeatable workflows for IAN Think, with prompt templates, interaction patterns, and follow-up strategies.
Repeatable workflows for common tasks — each with a prompt template, expected output description, and iteration guidance.
Prerequisites: Getting Started with Chat and Document Upload Basics.
Scenario Index
| # | Scenario | Input type | Key capability |
|---|---|---|---|
| 1 | General Q&A | Text prompt | Knowledge retrieval |
| 2 | Document summarization | File upload + prompt | Summarization |
| 3 | Email / message drafting | Text prompt | Content generation |
| 4 | Web search | Toggle + prompt | Live information retrieval |
| 5 | Contract / policy analysis | File upload + prompt | Structured extraction |
| 6 | Meeting preparation | Text prompt | Briefing generation |
| 7 | Spreadsheet analysis | File upload + prompt | Data analysis |
| 8 | Guided learning | Text prompt | Progressive explanation |
| 9 | Checklist / procedure creation | Text prompt | Structured output generation |
Scenario 1: General Q&A
Use case: Retrieve an explanation, definition, or background on a topic.
Prompt template:
Explain the difference between actual cash value and replacement cost in homeowner insurance. Use simple language.
Expected output: A jargon-free explanation scoped to the specificity of the prompt.
Prompt modifiers for tuning output:
| Modifier | Effect |
|---|---|
"in simple language" / "like I'm explaining to a new hire" |
Reduces complexity and jargon |
"with examples" |
Adds concrete illustrations |
Follow-up patterns:
"Give me an example with real numbers""How does this affect a claim payout?""Which one is better for the policyholder?"
Scenario 2: Document Summarization
Use case: Extract key points from a long report, policy, or proposal without reading the full document.
Workflow:
- Start a new chat.
- Attach the document.
- Enter prompt.
Prompt template:
Give me a 5-bullet summary of the most important points in this document.
Expected output: Five concise bullets covering the primary themes.
Follow-up patterns:
"Which of these bullets has the highest business impact?""Expand on bullet 3 — give me more detail""Are there any risks mentioned that I should be aware of?"
Scenario 3: Email / Message Drafting
Use case: Generate a first draft of a professional communication.
Prompt template:
Draft a professional email to my manager requesting a 2-week extension on the Q2 budget review. The reason is we're waiting on final numbers from the regional offices. Keep it concise.
Expected output: A ready-to-edit email draft matching the specified tone and constraints.
Iteration guidance: First-turn drafts are rarely final. Apply targeted corrections rather than re-prompting from scratch:
"Make it more formal""Shorten it to 3 sentences""Add a line about offering to provide a status update this Friday""More direct"/"Less formal"/"Add an apology for the delay"
Scenario 4: Web Search
Use case: Retrieve current information — recent news, pricing, regulatory changes — beyond the model's training data cutoff.
Workflow:
- Start a new chat.
- Enable Web Search toggle (blue = enabled).
- Enter prompt.
Prompt template:
What are the latest regulatory changes affecting cyber insurance in 2026?
Expected output: A summary with linked sources. Click source links to access full articles.
Follow-up patterns:
"How does this affect our product line?""Summarize the top 3 sources""Are any competitors mentioned?"
Note: If the Web Search toggle is not visible, the feature has not been enabled for your organization by an admin. Standard chat remains functional but uses only the model's training data.
Scenario 5: Contract / Policy Analysis
Use case: Extract obligations, deadlines, and non-standard clauses from a contract without reading every page.
Workflow:
- Attach the contract.
- Enter prompt.
Prompt template:
List the key obligations, deadlines, and any unusual or non-standard clauses.
Expected output: A structured list of material terms.
Follow-up patterns:
"Is there a termination clause? What does it say?""What happens if either party misses a deadline?""Compare this to our standard template"(upload both files)
Scenario 6: Meeting Preparation
Use case: Get up to speed on a topic before a meeting with limited preparation time.
Prompt template:
I have a meeting about catastrophe bond pricing in 30 minutes. Give me a 2-minute briefing: what are CAT bonds, how are they priced, and what are the current market trends.
Expected output: A concise briefing readable in approximately 2 minutes.
Follow-up patterns:
"What questions might someone ask me about this?""What are the common objections to CAT bonds?""Give me 3 talking points I can use"
Scenario 7: Spreadsheet Analysis
Use case: Analyze tabular data without building pivot tables or writing formulas.
Workflow:
- Attach the spreadsheet (CSV or XLSX).
- Enter prompt.
Prompt template:
Calculate the growth rate for each quarter. Which region grew fastest? Show as a table.
Expected output: A formatted table with calculated values.
Follow-up patterns:
"Now rank by absolute revenue, not growth rate""What would Q5 look like if these trends continue?""Export this as a markdown table I can paste into a report"
Scenario 8: Guided Learning
Use case: Build understanding of an unfamiliar topic through progressive explanation.
Prompt template:
I'm new to reinsurance. Explain it to me step by step, starting from the basics. Assume I know what insurance is but nothing about reinsurance.
Expected output: A structured, progressive explanation calibrated to the stated knowledge level.
Follow-up patterns:
"Give me an example with a real scenario""What are the different types?""How does this relate to my work in [your department]?"
Tip: Use the auto-suggested follow-up questions that appear below each response. These are generated to support progressive exploration of the topic.
Scenario 9: Checklist / Procedure Creation
Use case: Generate a step-by-step process or checklist for an operational task.
Prompt template:
Create a checklist for onboarding a new team member in the claims department. Include IT setup, training, introductions, and first-week tasks.
Expected output: A numbered checklist ready for immediate use.
Follow-up patterns:
"Add estimated time for each step""Who should be responsible for each step?""Convert this to a table with columns: Task, Owner, Due Date, Status"
Prompt Quick Reference
| Objective | Prompt template |
|---|---|
| Get an explanation | "Explain [topic] in simple terms" |
| Summarize a document | Attach file → "Summarize the key points" |
| Draft an email | "Draft an email about [topic]. Tone: [formal/casual]" |
| Find current info | Enable Web Search → "What's the latest on [topic]?" |
| Compare documents | Attach both files → "How do these differ?" |
| Extract data | Attach spreadsheet → "Calculate [metric] and show as a table" |
| Prepare for a meeting | "Brief me on [topic] in 2 minutes" |
| Learn something | "Explain [topic] step by step. Assume I'm a beginner." |
| Create a checklist | "Create a checklist for [process]" |