Export your full conversation history from Streamline using the built-in Data Controls feature.

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NoteThe export produces a `.json` file containing all your conversations, message content, and timestamps.

Step 1 — Open Streamline

Navigate to streamline.xceedance.com and sign in with your Xceedance SSO credentials.

Streamline dashboard after login


Step 2 — Open the Profile Dropdown

Click the profile icon in the top-right corner of the navigation bar to open the user dropdown menu.

Profile dropdown open


Step 3 — Open Settings

In the dropdown, click Settings to open the settings panel.

Streamline Settings modal


Step 4 — Navigate to Data Controls

Inside Settings, click the Data controls tab. This section contains all data management options including export.

Data Controls tab active


Step 5 — Click Export Chats

Locate the Export chats button and click it. Your browser will begin downloading the file immediately.

Export Chats button clicked


Step 6 — Wait for Download to Complete

Allow the browser to save the file. The filename will be something like chat-export-<timestamp>.json.

Export complete, file downloaded

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TipNote where the file was saved — you will need it in the [Import step](import-chats).

Verify the Download

Before proceeding, confirm:

  • The file exists in your Downloads folder
  • The file size is greater than 0 bytes
  • The extension is .json (if .zip, extract it first)
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WarningIf the export button does nothing, your browser may be blocking the download. Allow downloads from `streamline.xceedance.com` in your browser settings and try again.

Next Step

Proceed to Import Chats into IAN Think to complete the migration.